Terms & Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.finetouchsolutions.com (the "Site"). This Site is owned and operated by Fine Touch Cleaning Solutions. This Site is cleaning service.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
Important Terms- **PLEASE READ**
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Cancellation Policy: Customer has 48 hours from appointment to cancel or reschedule.
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Interior Service: We try our best to remove as much stains as possible. Not all stains are guaranteed to come out of vehicle. If you feel like a stain was missed, please give us a call within 24 hours of appointment. We will do our best to correct the issue. All sales are final; no refunds.
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Paint Enhancement Services: We try our best to remove as much imperfections (Scratches/Swirls/Etc) from paint as possible. Not all imperfections are guaranteed to come out of vehicle. If you feel like a imperfection was missed, please give us a call within 24 hours of appointment. We will do our best to correct the issue. All sales are final; no refunds. ; and
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Any Service Rendered: If you are not satisfied with our work, please give us a call within 24 hours of appointment, We will do our best to correct the issue. All sales are final; no refunds.
Payments *PLEASE READ**
We accept the following payment methods in person:
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Credit Card;
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Debit;
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Check;
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Cash
The services will be paid for in full upon the completion of the service.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Consent to Receive SMS Messages. You consent to receive SMS messages (including text messages), and telephone calls (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates, or anyone communicating on our behalf at the specific number(s) you have provided to us, with service-related information, questions about your use of the Services, and/or Even Account and marketing information. You certify, warrant, and represent that the telephone number you have provided to us is your contact number and not someone else’s. You represent that you are permitted to receive calls and text messages at the telephone number you have provided to us. You agree to promptly alert us whenever you stop using a telephone number. Even and our agents, representatives, affiliates, and anyone calling on our behalf may use such means of communication described in this section even if you will incur costs to receive such phone messages, text messages, e-mails, or other means. Standard message and data rates may apply to all SMS messages (including text messages). We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to you.
Intellectual Property
All content published and made available on our Site is the property of Fine Touch Cleaning Solutions and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
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Auto Detailing Service
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Fine Touch Cleaning Solutions and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Fine Touch Cleaning Solutions and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Kansas.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Fine Touch Cleaning Solutions are unable to resolve any dispute through informal discussion, then you and Fine Touch Cleaning Solutions agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Fine Touch Cleaning Solutions.
Notwithstanding any other provision in these Terms and Conditions, you and Fine Touch Cleaning Solutions agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Ashley Adams
913-914-8440
You can also contact us through the feedback form available on our Site.
Effective Date: 28th day of October, 2021